Frequently Asked Questions
How do I arrange for service?
To obtain service on YCTA's routes, consult the “route schedules” for route stop and time information. Schedules are available in all buses, at Adult & Family Services, McMinnville Chamber of Commerce, McMinnville City Hall, Disabled Services Office, Senior Services and Yamhill County Courthouse. Dial-a-Ride services can be arrange by calling 503.474.4900.
Who can use YCTA services?
YCTA transportation programs are available to all persons within Yamhill County, transportation service can be arranged by calling 503.474.4900. All services are fully accessible and accommodate riders with mobility devices.
Where can I go?
Travel on YCTA's fixed routes are limited to points along the routes.
Dial-A-Ride, services operate in Yamhill County. For Newberg& Dundee area 503.538-7433. For all other areas 503.474.4900.
The Newberg Town Flyer will stop at all designated bus stops on the route and any location where it can safely stop along the route by appointment.
Children under 6 years old can ride free when accompanied by an adult.
Dial-A-Ride services are curb-to-curb. Make arrangements for an escort if required.
After arrival at the scheduled time and location of pickup, the bus cannot wait more then 3 minutes for you to board.
Passengers are required to provide at least 2 hours notice when canceling or changing a scheduled trip.
For your safety and protection use seat belts.
Smoking on the bus is prohibited.
Have the correct change available.
Eating and drinking is not allowed.
Shirts and shoes are required.
The use of profane language, fighting, and general unruliness are not allowed.
Bus Safety and Rider Conduct
Show the driver your pass or pay your fare when you come on board. Please be careful entering and exiting the bus.
Be considerate. Use music and game players and other electronic devices with headphones.
Be generous. Offer your seat to another passenger who may need it more than you.
Be neat. No smoking, eating or drinking on the bus. And please don’t litter.
Watch your stuff. Each rider may bring up to 3 items with a maximum weight of 40 pounds each. You are responsible for your own carry-on items and should store them under your seat, out of the aisle and other passengers’ way.
Stay in your seat. Or hold on to something secure if seating room is not available and the bus has handholds for standing passengers.
Follow the driver’s instructions. Please don’t distract the driver while driving. Inform the driver of any problems or concerns when the bus has stopped.
Disruptive and/or offensive behavior or language will result in removal from the bus at the sole discretion of the driver.
How much does it cost?
Fixed Routes -
$1.25 Cash One-way
$2.50 Day Pass
$18 Booklet of 10 Day Passes
$35 Unlimited Monthly Pass (monthly passes are good for 30 days from the day the pass is first used)
$1.75 general public one-way. An unlimited monthly Dial-a-Ride pass is $40.
Discount passes are available. Inquire with your driver.
How do I use Dial-a-Ride?
Dial-a-Ride service is available for anyone unable to access our fixed routes because of mobility limitations, or those whose origins and/or destinations are not within close proximity to our fixed routes. Dial-a-Ride is a curb-to-curb transportation service operating throughout Yamhill County. The fare is $1.75. An unlimited monthly Dial-a-Ride pass is $40. Discount passes are available. Dial-a-Ride operates from 8am to 4:30pm, Mon–Fri. You must call to schedule a pick-up at least 24 hours in advance. Pick-up and drop-off times may be 10 minutes before or after scheduled times. To make a request call 503.474.4900 or 503.538.7433.
What ADA services does YCTA offer?
All YCTA services are fully accessible and accommodate riders with mobility devices. In addition, YCTA offers it’s Paratransit service for those persons who do not have the functional ability to ride fixed-route YCTA buses. The federal Americans with Disabilities Act (ADA) has specific guidelines for determining who is eligible for Paratransit. Paratransit service appointments must be made at least one day in advance. The fare is $2.00 one-way. Visit our Paratransit page for application information.
No transit service on the following holidays:
New Years Day
Service animals are always welcome. Pets may travel in a pet carrier as long as they present no health or safety risk.
Let us know how we can serve you better.
Email us or call us at 503.474.4900 or 503.583.7433. We want to hear from you.
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